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Contents page
1. Introduction
1.1 The structure of the handbook
1.2 Making recommendations for the Commissioning Handbook
1.3 About us
2. Defining “World Class Commissioning”
3. The roles and information needs of those involved in commissioning
4. Leading the NHS; engaging with partners
5. The Commissioning cycle
5.1 Assessing needs
5.2 Reviewing services and gap analysis
5.3 Risk management
5.4 Deciding priorities
5.5 Strategic options
5.6 Contract implementation
5.7 Provider development
5.8 Managing provider performance
6. Disinvestment
7. Benchmarking
7.1 Best practice and innovation
8. Information resources to support commissioning
8.1 In priority areas
8.2 For specific populations
8.3 For specific diseases or conditions
8.4 For specific service sectors
9. Searching for information for commissioning
9.1 Tips on searching the web
9.2 Examples of search strategies
10. Information services for commissioning
10.1 Managing libraries, knowledge and data
10.2 Information supply; collaboration or competition
11. Legal information
12. Organisations that support commissioners
13. Professional development
13.1 Professional development for commissioners
13.2 Professional development for librarians
14. Acknowledgments
15. Glossary
16. For editors