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Contents page
1. Introduction
1.1 The structure of the handbook
1.2 Making recommendations for the Commissioning Handbook
1.3 About us
2. Defining “World Class Commissioning”
3. The roles and information needs of those involved in commissioning
4. Leading the NHS; engaging with partners
5. The Commissioning cycle
5.1 Assessing needs
5.2 Reviewing services and gap analysis
5.3 Risk management
5.4 Deciding priorities
5.5 Strategic options
5.6 Contract implementation
5.7 Provider development
5.8 Managing provider performance
6. Benchmarking
6.1 Best practice and innovation
7. Information resources to support commissioning
7.1 In priority areas
7.2 For specific populations
7.3 For specific diseases or conditions
7.4 For specific service sectors
8. Searching for information for commissioning
8.1 Tips on searching the web
8.2 Examples of search strategies
9. Information services for commissioning
9.1 Managing libraries, knowledge and data
9.2 Information supply; collaboration or competition
10. Legal information
11. Organisations that support commissioners
12. Professional development
12.1 Professional development for commissioners
12.2 Professional development for librarians
13. Acknowledgments
14. Glossary
15. For editors
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